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FAQ’s

What is the difference between cleaning, sanitizing, disinfecting and sterilizing?
  • Basic cleaning, removes surface dirt, dust and debris, etc. It does not remove or kill bacteria, viruses, or pathogens. More information.
  • Sanitizing kills bacteria on surfaces. However, it does not kill viruses. More information.
  • Disinfecting kills viruses, pathogens and harmful micro-organisms. This has a 99.999% kill-rate. More information.
  • Sterilizing is what they do in hospital and lab settings. This has a 100% kill rate. More information.
Why should I purchase one of your sprayers rather than common spray disinfectants available in stores?

The grocery store brand might have the advantage of being prepackaged, so all you have to do is spray it. The initial cost can be attractive. However, the quality of the disinfectant solution and nozzle design may not be ideally effective. Also, empty spray bottles end up in the trash, if they are not re-used.

Our Nano Silver disinfection solution is extremely effective and available in ready-to-use spray bottles, with larger refill sizes to save you money. You will also use much less product to get the same coverage, compared to conventional store brand disinfectant sprayers. All of our disinfectant solutions are environmentally friendly, safe to use and certified to kill pathogens, including those causing COVID.

Our convenient individual sprayer has a long-life rechargeable battery and one-touch trigger, and is ideal for personal use. Our ULV or Electrostatic sprayers, produce ultra-fine mist particles, which reach out of way places, providing even better coverage. Our sprayers, combined with our disinfectant solutions, are the most effective way to combat germs and viruses, to prevent infection.

How do I choose the right sprayer?

You should call us if you are uncomfortable making a choice. The best way to choose a sprayer is to know the size of area you will be spraying and how often.

What is your warranty?

We offer an industry MANUFACTURERS standard warranty for one year.

What kind of power do I need?

Most of our sprayers are battery operated with the long-life rechargeable batteries.

How long do the batteries last?
  • JEREH ELECTROSTATIC HANDHELD SPRAYER -Endurance of 90 minutes.
  • JEREH ELECTROSTATIC BACKPACK SPRAYER – Endurance of 180 minutes.
  • JEREH ELECTROSTATIC MOBILE SPRAYER – Endurance of 80 minutes.
  • JEREH ELECTROSTATIC MOBILE STATION SPRAYER – Endurance of 180 minutes.
  • JEREH ELECTROSTATIC VEHICLE SPRAYER – Endurance of 480 minutes.
What disinfectants should I use?

This is a matter of choice. We have a variety of disinfectants. Some are concentrated and some are ready to use. If you do not want to do the mixing, it is better to purchase the ready to use solutions. If you want to save money, the concentrated forms are a better choice.

Are your disinfectants good for COVID? And why should I choose one over another?

All of our disinfectant solutions are effective against COVID. The disinfectants we sell are used in hospitals. They have a kill time ranging from 1 minute to 5 minutes. We also have disinfectants with EPA or Health Canada Certification for COVID. You should choose according to your needs. Different disinfectants have different properties and applications. Read the details listed on each disinfectant solution to find out which one suits you best. Please feel free to contact us for our recommendations, before you buy.

How safe are your disinfectants?

All of our disinfectants are safe when used properly. With the registrations that they carry, they are made with your safety in mind.

How often should I spray?

At home in the morning and at evening time, or if you have guests, before and after visits. In a business we suggest a schedule of about 2-6 times a day depending on traffic.

What about my pets?

Just like anything else, do not spray directly on your pets. Keep the spray away from their eyes and make sure your pet does not have an allergy to the product. Read the label before purchasing. Also you can ask us for a list of ingredients that are used in each solution.

What can I spray with safety?

You can spray any surface, be careful around electronics, keyboards etc., as these do not react well with too much direct moisture.

Should I wear a face mask and safety goggles while using the disinfectants?

Your family, employees and customers should always practise safety. We suggest that you use appropriate protection, especially with concentrated solutions. You can order goggles, gloves and other PPE from us. Safety is always best.

 

Do you have training?

We offer training via Zoom, telephone, or at your location if you are in the BC lower mainland. Remember, if you are buying one sprayer and some disinfectant solution or it’s a smaller order, it will always be by media training. If you buy multiple products, we would be glad to offer in person training session at a cost. The price is dependent on the size of the order and your location.

 

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